Privacy Policy

Red Kite Motors Limited

This is the Privacy Policy of Red Kite Motors Limited (hereinafter called Red Kite), our registered office address is 14 Brook Dene, Winslow, Buckingham, MK18 3FU.  – Our U.K. Company Registration Number is 12041690

This document sets out how Red Kite complies with data protection regulations including GDPR requirements it is current and we believe correct at 01 March 2019; we will use our best endeavours to ensure it is up to date.

This Privacy Policy applies to our staff, our suppliers, our customers and sub-contractors.

PRIVACY POLICY – Red Kite Motors Limited

This website is owned and operated by Red Kite Motors Limited ; all negotiations, payments and services provided are with Red Kite Motors Limited unless the website states otherwise.

This document is available at all times on our website.

It outlines how we collect and use personal information and may be updated from time to time.

If you have any questions regarding this Privacy Policy please email us at sales@redkitemotors.co.uk.

You may search our website(s) for a large amount of  information without the need to identify yourself.

All personal data provided during registration will only ever be used in accordance with this Privacy Policy.

Red Kite Systems Services Limited is registered under the Data Protection Act 1988 and complies with DPA and GDPR guidelines, we are also registered with the Financial Conduct Authority (“FCA”), in addition we are PCI compliant.

 

What information do we collect?

When you register with Red Kite, for an end user account or a trade account a discount code, also to receive marketing information by post, phone or email, we will collect some or all of the following information:

  • Personal Name, Company Name, Email address, Postal address, and any business contact and billing information, transaction and credit card details (during transactions).
  • Name, address details and contact details for additional offices if you have any.
  • Your preferences on what marketing information (if any) you’d like to receive and how you’d like to receive them

You can notify Red Kite about any changes to this information by contacting us by phone or email sales@redkitemotors.co.uk

Details of how to contact us are on this website on the contacts page. You may also request to remove this data by contacting us.

How do we use this information?

When registering with Red Kite you will be asked for your consent for us to use your information for the purposes listed below:

  • To enable us to confirm your business details when setting up an account, for legal, financial and contractual purposes so that we may provide commercial services to you.
  • To carry out basic checks for due diligence when setting up accounts to ensure all details are genuine and correct and to avoid fraudulent use of data.
  • To allow us to comply with legal requirements placed upon us.
  • To enable delivery of goods, including via sub-contractor delivery firms (sub-processors).
  • To facilitate the purchase of software licensing.
  • To send you tailored communications by post email or telephone.

We will keep your data for the duration of our joint relationship. Data will be retained in accordance with legal requirements and be deleted after such requirements are met. For example, if we end our relationship, data will be kept electronically retained for seven years and then destroyed.

Who has access to your data?

At Red Kite we take care to ensure personal data is only accessible to those who have a business need. For example, when setting up an account, the data used for that purpose is only accessible to employees involved in that process.

Personal data is not accessible to employees for whom there is no business need.

Who do we share your information with?

Red Kite only shares the minimum essential  information required with third parties and subcontractors such as lease and finance providers, logistics companies for deliveries and collections and engineers for service support. This is required to enable us to setup and transact our business together or to deliver products to you or your customers and will always to comply with the law.

Included in our list of people we may share information with are:

  • Credit agencies in order to confirm credit status of our customers.
  • Credit card companies for the purpose of taking credit card payments.
  • Vendors for the purpose of completing software licence purchase and renewals.
  • Delivery firms in order to deliver goods to you or your customer.
  • We operate our own marketing lists and will not share them, you may always unsubscribe from our emails.

We may use a the third party email platform provider to manage our own exclusive marketing, those companies will be obliged to follow GDPR and other relevant privacy regulations and guidelines in order to safeguard your data. Your data will not be passed outside the European Economic Area as per the GDPR regulation. If you do not wish your data to be shared in this way, you can inform us. Please bear in mind that this may affect our ability to set up or process accounts and deliveries.

Correction or a copy of your data

If you believe we have any incorrect personal information about you, or if anything changes, you may request to see this data, which we will provide within 30 days at no charge. If you are requesting more detailed data that requires an additional amount of resource, we may make a charge to cover our costs.

Any relevant changes in your personal data should be notified to Red Kite Motors via your usual contact or to the sales@redkitemotors.co.uk  email address.

Security of your data

Red Kite takes great care to keep your data secure. There are both physical and electronic processes in place and management procedures ensure data is protected.

We currently use SagePay to process card payments the software uses encryption when taking credit and debit card orders.

Cookies

When you visit our website we will also optimise your experience though the use of cookies, more details of which are included in our separate cookie policy (www.redkitemotors.co.uk/cookie-policy).

Changes to this policy

Red Kite may make occasional changes to this policy in order to ensure compliance and best practice.

Contact details

Our Privacy Policy is overseen by our Privacy Officer who may be contact atsales@redkitemotors.co.uk

This website uses cookies and asks your personal data to enhance your browsing experience.